KEYWORDS

Robust prototype

Iteration

Field tests

Product design

BLOCKER TIME

The disconnection and reconnection of energy sources is a common requirement for electrical providers. To streamline this action we designed a device that can remotely suspend or reconnect energy to a home depending on whether the household has paid for the service or not.

Specific parameters

The device required specific design parameters in order to block the energy meters installed on users’ premises. To do this, we enabled a key that allows the device holder to mechanically activate the device. In addition to being a dielectric device, meaning it poses no threat of electrocution, the device is simple to instal and is adaptable to various meter box models.

Easy User Experience

After developing and testing several prototypes, we arrived at the design comparable to that of a locking device. The user is able to remotely suspend and reconnect the service pending their customer’s  payment. In this way, the user is able to save time traveling to the location to manually suspend and reconnect the electrical services.

“The prototyping process was implemented and a new reconnection method was validated, which provides a better service and greater cost savings within our internal processes.”

Senior Innovation Leader

Users are able to unlock the device with a numeric password in order to reconnect electrical services. The device is functional even in challenging conditions.

METRICS

25

prototypes

20field tests

22

iterations

12

months

70

Reduction in company cost of manufacturing, transportation, reconnection and operational expenses.

90

Improvement in process for reconnection of electronic services.